Those items that are custom made for you in your selected art and size, such as shoes and clothing, are not returnable for refunds. If an item is damaged during shipping I would, of course, be happy to provide a replacement. Items such as journals, puzzles, pillows, etc may be returned. You are responsible for the cost of shipping them back to me. Please contact me for return instructions.
I will ship any in stock items out to you within 72 hours (i.e. puzzles). Items that are custom-ordered (i.e. clothing and shoes) will have various shipping times depending on the production vendors. In most cases, items should ship within two weeks. See individual item descriptions for those items that may take longer due to international transport, etc.
Your info is your info. I will never sell or share your info. EVER.